Introduction
This Privacy Policy explains how Fight My Monster ("FMM", "we", "our" or "us") collects, uses, stores and protects information relating to visitors, users, community members, account holders and participants who interact with our websites, services, applications, community spaces, events, accounts, content or any other associated platforms.
By using our services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Fight My Monster, we may collect the following categories of information:
Account Information
- Usernames.
- Email addresses.
- Account credentials.
- Account preferences and settings.
Contact Information
- Email correspondence.
- Support requests.
- Community enquiries.
- Contest and event submissions.
Usage Information
- Website activity.
- Game-related activity.
- Account interactions.
- Service usage patterns.
Community and Submission Information
- Artwork submissions.
- Monster design submissions.
- Feedback and suggestions.
- Competition entries.
- Community communications.
How Information Is Collected
Information may be collected through:
- Direct user registration and account creation.
- Website interactions and usage.
- Game-related services.
- Discord communications.
- Patreon memberships.
- Email communications.
- Social media interactions.
- Analytics and performance monitoring tools.
- Support requests and reports.
Analytics providers may include website analytics, performance monitoring, error reporting and security monitoring services.
How We Use Information
Information may be used for purposes including:
- Providing access to accounts and services.
- Managing memberships and subscriptions.
- Providing support and assistance.
- Maintaining security.
- Preventing abuse, fraud, cheating and unauthorised access.
- Managing events and competitions.
- Improving website performance and user experience.
- Investigating reports and moderation matters.
- Developing, maintaining and improving Fight My Monster services.
- Meeting legal or regulatory obligations.
Legal Bases for Processing
Where applicable under data protection laws, we process personal information on one or more of the following legal bases:
- Performance of a contract, including providing accounts, memberships and services requested by users.
- Legitimate interests, including maintaining security, preventing abuse, improving services and operating our community.
- Compliance with legal obligations.
- User consent, where consent is required by applicable law.
The specific legal basis relied upon may vary depending on the nature of the information and how our services are used.
Account and Game Data
Where accounts or game-related services are provided, information may be used to:
- Authenticate users.
- Maintain account access.
- Store progression and profile information.
- Provide support services.
- Investigate account issues.
- Enforce community standards and service rules.
Communication Data
When you contact us through email, Discord, Patreon, social media, support requests or other communication channels, we may retain records of those communications for support, moderation, security and operational purposes.
Users should avoid submitting sensitive personal information unless specifically requested and reasonably necessary for the relevant support, legal or operational purpose.
Website Analytics
We use analytics tools to better understand website performance, visitor behaviour, technical issues and service improvements.
Analytics information may include:
- Page visits.
- Traffic sources.
- Device information.
- Geographic region information.
- Performance metrics.
- Error reports.
Analytics information is used to improve the quality, performance and reliability of our services.
Cookies, Local Storage and Similar Technologies
Fight My Monster may use cookies and browser storage technologies to:
- Remember user preferences.
- Maintain session functionality.
- Improve user experience.
- Support website features.
- Provide account-related functionality.
Disabling certain browser storage features may affect functionality.
Where required by applicable law, users may be presented with choices regarding the use of non-essential cookies, analytics technologies or similar tracking tools.
Third-Party Services
Fight My Monster may utilise third-party services and providers including:
- Hosting providers.
- Analytics providers.
- Discord.
- Patreon.
- Email service providers.
- Social media platforms.
- Payment processors.
These services may collect, process or store information according to their own privacy policies and terms.
Sharing of Information
We do not sell personal information and do not knowingly disclose personal information to third parties for their own independent marketing purposes.
Information may be shared where reasonably necessary with:
- Service providers supporting Fight My Monster operations.
- Hosting and infrastructure providers.
- Payment and subscription providers.
- Law enforcement or regulatory authorities where legally required.
- Other parties where necessary to protect users, services or legal rights.
Information may also be disclosed in connection with the establishment, exercise or defence of legal claims.
Access, Corrections and Deletion Requests
You may request access to, correction of or deletion of information associated with your account where applicable.
Requests may be submitted through the contact information provided at the bottom of this Privacy Policy.
Certain information may be retained where necessary for legal, security, fraud prevention, moderation or operational purposes.
Your Rights
You may have rights under applicable data protection laws, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information where applicable.
- Object to certain forms of data processing.
- Request restriction of processing in certain circumstances.
- Request a copy of information you have provided to us where applicable.
Some rights may be limited where information must be retained for legal, security, fraud prevention or operational purposes.
To exercise these rights, please contact us using the contact information provided at the bottom of this Privacy Policy.
Data Retention
Information may be retained for varying periods depending on its purpose.
This may include:
- Account information while accounts remain active.
- Support communications for operational purposes.
- Security and moderation records.
- Technical logs.
- Analytics information.
- Legal compliance records.
Information may be deleted, anonymised, archived or retained as reasonably necessary for legitimate operational and legal purposes.
Data Security
We take reasonable technical and organisational measures to help protect information from unauthorised access, misuse, disclosure, alteration or destruction.
However, no internet-based service can guarantee absolute security.
Users remain responsible for maintaining the security of their own accounts, passwords and devices.
Data Storage
Information may be stored and processed by Fight My Monster and trusted service providers in countries where we or our providers operate.
Where required by applicable law, reasonable measures will be taken to protect personal information during international transfers.
Children and Young Users
Fight My Monster is intended for a general audience and is not specifically directed toward children under the minimum age required by applicable law.
Where required by applicable law, parental or guardian consent may be required before certain services, features or account functionality are made available.
Parents or guardians who believe that a child has provided personal information without appropriate consent may contact us and request review or removal of the information where applicable.
Third-Party Privacy Policies
Our services may link to or integrate with third-party platforms including Discord, Patreon, social media platforms, analytics providers and other external services.
Those platforms operate independently and maintain their own privacy policies.
We encourage users to review the privacy policies of any third-party services they use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions become effective when published on our website unless a different effective date is specified.
Where changes are material, we may provide additional notice through our website, services or other reasonable means.
Your continued use of our services after an updated Privacy Policy becomes effective indicates that you have acknowledged the updated policy.
Contact Information
If you have questions, requests, concerns or privacy-related enquiries, please email us at [email protected]
We will make reasonable efforts to respond to legitimate privacy-related requests.